FAQ:
(Click on any question below for the answer.)
Is this event only for people who dance?
The Flurry is for everyone! There are a variety of dances and dance instruction for all levels (beginner–> experienced), as well as workshop sessions for singing, instruments, body movement, etc. We also have several concerts, family events, performances, and scheduled jams throughout the weekend.
Are there teen or family events?
Yes! There are events for all ages on both Saturday and Sunday (storytelling, singing, games, dance). On the schedule, look for the black circle with the [F] in it at the top of a column. This means there are one or more family-oriented events in that column. Any session with a code that has [F] in it is family-friendly. A code of [T] is geared specifically for teens.
Do I need special dance shoes?
No, but we require soft-soled, clean shoes (either “dance” shoes, or shoes not worn outdoors) on all dance floors to protect them from wear, and to keep down dust. Hard-soled shoes/boots, and high-heels may be more prone to slipping on floors. Some people bring a second pair of shoes with clean soles. If you dance in your street shoes, please wipe them clean, before entering a dance hall.
What kind of dance floors do you have?
A mix of wood and vinyl: Meeting Rooms 1 & 2 (City Center), the Hilton Hotel Ballroom, Hilton Hotel Room D (Rosenberg Hall), and Excelsior Springs all have wooden floors. City Center Room A, B/C are vinyl.
Do I pre-register for events or workshops?
No. Just purchase a ticket for a day, night, all-day, or all-weekend. We never sell out of tickets at the door (Advance sales are time-limited). However, some dance halls or workshop rooms may become overcrowded, and for safety reasons, we may have to limit numbers in those rooms.
Are there craft or clothing vendors?
Yes, a small number selling clothes, jewelry, dance shoes, or music-related crafts/instruments, soaps and other items. There is also a Festival Sales table where you can purchase performer’s cd’s, tapes, music books — as well as festival-related items such as t-shirts, hats, mugs, bags, etc.
Can I buy tickets in advance?
You may purchase Advance Discount tickets online or via postal mail *for a limited time* during December and January (check ticket page for dates). Full-price tickets are available online for a few weeks after the advance discount sales deadline, and then at the Festival. *** ALL Online & Mail-In tickets are held for pickup.***
I bought tickets before the Festival, but haven't received them yet.
All ADVANCE tickets (discount and full-price) are held for pickup at the Advance Ticket table at the City Center, during the festival weekend.
Can I order advance tickets for someone else?
Yes, but tickets can only be picked up by the person whose name is on the order. If you are ordering together, but arriving separately, notify us of the names of ALL in your party, and we will gladly hold tickets under individual names.
If I'm a Senior (or Military), AND a DFO Member, do I still need ID?
No. DFO Members do not need an ID — but your membership must be up to date. We compare names of members to the most current DFO Membership list. You may obtain a new membership or a renewal at the time of purchase (select a DFO Member ticket if renewing or signing up for a membership). See the ticket form for details. You may become a member here.
I can't make it (storm, injury, etc). Can I get a refund on my advance ticket?
All tickets are non-refundable. You may give or sell your ticket, but we must know, in advance, who is picking up the ticket. See item below.
Can I resell, or give my unused, pre-ordered ticket to another person?
If your ticket is being held for pickup and you are unable to make the Flurry, and you wish to give it, or sell it to another party, you MUST contact _ Advance Discount Tickets _ BEFORE the festival weekend, and give us the name of the person picking up the ticket. They must have proper ID to pick up a transferred or sold ticket, otherwise, they will not be able to obtain the ticket.
I forgot or misplaced my ID, can I still pick up my held ticket?
We do not release your tickets without identification from you. This protects YOU and our ticket staff. We will accept the receipt you received from PayPal (preferred), a credit card, or an insurance ID card. If your ticket is related to a further discount due to age — senior, teen, or student status — age-related ID or student ID is required.
Can tickets bought for one day be exchanged for another? Can I upgrade?
We’re sorry, but we do not upgrade tickets. You may purchase tickets for other time blocks.
Can I pick up my tickets before the Flurry starts?
Tickets can be picked up, starting Friday night, as soon as the Festival ticket booth opens (usually around 5:30pm). Check the Ticket page for pick-up times.
Does my young child need a ticket?
Ages 5 and under are free. All children, six and over require a ticket (wristband). Young children MUST wear their wristbands at all times, and those 12 and under MUST be supervised.
Do you run out of at-door tickets?
Do I need to pre-register for events like dance workshops, or concerts?
No. All events are open to all attendees — but — we sometimes limit room numbers, for safety reasons, if a workshop, or dance hall becomes overcrowded.
Do I need a ticket if I just want to listen to the music or jam?
You cannot enter a workshop room, dance hall, or Caffe Lena, or Broadway 1/2/3 concert area without a ticket. Non-Ticket areas are: the Hotel Pavilion jam area, hotel lower lobby craft vendor/food area, City Center lobby, and Parting Glass Pub (open to the public, no charge).
Do I need a ticket if I am just chaperoning my kids, but not dancing?
Yes. A wristband ticket is needed to enter any workshop or dance hall, and all children under 12 must have an adult with them. They should not be in a room, unsupervised, for safety reasons.
Do you have a children's playroom or babysitting services?
We do not have child care at the Flurry.
Can I use my credit card onsite to purchase tickets?
Tickets at the door are cash or check only. There is an ATM in the Hilton hotel lower lobby.
GENERAL INFORMATION:
Information Table
Located in the City Center Lobby, for general help, first aid box (adhesive bandages), message board, Lost & Found, etc.
Parking
Improperly parked cars WILL be ticketed and/or towed. (See Directions page for Parking map which shows local parking lots, garages, and streets open for Flurry parking.) Hilton Hotel parking lot is for Hotel guests, and charges a fee. City Center parking lot is free — just off Maple Ave (behind City Center). and off High Rock Rd. Do NOT park in no-parking or loading zones, or in taxi stand area, and obey all snow emergency signs. Please do not block any large box trucks, moving vans, etc…in any lot around the City Center or Hotel.
Taxi Service
Taxi service is available at the taxi stand on Ellsworth Jones Place outside the City Center. Some city hotels offer shuttle service to and from the City Center. Please check with your hotel. Uber and Lyft are also available.
Food at the Flurry
The City Center offers one or two food vendors in their lobby, near Tickets, as well as one or two vendors located in the recessed area across from Room A. The Hilton Hotel’s restaurant (“534 Bistro”) is located just off the hotel’s lower lobby. There is also a small Cafe to the left of the hotel’s main desk. Seating for dining is located in City Center — in the alcove across from Room A, the large dining area in Room B/C, and in the Hilton’s Gallery. Local restaurants, pubs and cafes are within walking distance along Broadway (heading south) and on some side streets throughout Saratoga Springs. See map
Lost & Found
Located at the Information Table, in the City Center Lobby. All items not claimed at the end of the festival will be held for three months (we try to connect you to your stuff), after which, items in good condition will be donated to charity. To report a lost item after the festival, contact the *Lost & Found*.
Instrument Check
Free and open to both performers and attendees, located in the “High Rock” room behind the Festival Sales Table. Secure storage for a few hours, overnight, or for the whole weekend. No food, coats, bags, clothing, or luggage allowed in instrument check room. Instrument Check Hours: Friday: 4pm – 12:30am; Saturday: 9am – 12:30am; Sunday: 9am – 6:30pm. Instruments left behind will be taken to Lost & Found.